CRM integrations behind a live chat platform
Designed the full backend for an AI-assisted live chat and lead-generation service, including the gateway that ingests chat webhooks and reconciles conversations and leads across systems.
Backend & API integration
For platforms that already have customers.
Your customers keep asking “do you integrate with X?” We build, launch and maintain those integrations, along with the backend and data systems behind them, so your team can stay on the product.
Founder-led. Building production backends since 2015 for clients in the US, Europe and beyond.
Who we work with
Specialist backend work for existing products.
A good fit
- You run a live platform with real users and paying customers.
- Customers or partners need integrations you can't deliver fast enough.
- Data is scattered across systems, devices or vendors and needs to be reliable.
- Your backend has to meet sensitive-data or compliance requirements.
- You want practical AI on a specific workflow, with a human review step.
Not a fit
- New marketing websites.
- Generic mobile apps.
- Idea-stage products with no users yet.
The offer
Integration delivery for established platforms.
We take the integration backlog off your core team. One integration layer, built once, makes every next connector faster and every failure traceable.
Build
Integrations your customers ask for
CRM, ERP, finance, partner and device integrations, delivered against agreed acceptance criteria.
Integration layer
A shared foundation, not one-off scripts
Common authentication, field mapping, retries and webhook handling, so each new connector reuses what already works.
Reconcile
Monitoring and reconciliation
Every exchange is logged and checked, so failed syncs and missing records surface before your customers notice.
Extend
Backend and data work around it
APIs, data pipelines, reporting workflows and the business logic your product needs as requirements grow.
Maintain
Ongoing care on retainer
APIs change and vendors update. We keep integrations running, with a clear owner for every exception.
Capabilities
What sits behind the offer.
APIs & integrations
REST and webhook integrations, gateways and reconciliation across third-party systems.
CRMERPWebhooks
Data & sensor pipelines
Bringing device and operational data into live dashboards, reports and forecasts.
BLEStreamingReporting
Sensitive-data backends
Architecture shaped from day one by the rules your data falls under.
HIPAAPCI DSSFERPACOPPAData residency
Applied AI
Workflows that cut repetitive form work and improve retrieval, with a human review step where it matters.
AutomationRetrievalReview
Selected work
50+
6
Recent and ongoing engagements.
Companies on one operations and finance system
Designing the core business system for an agricultural export group, rolling out subsidiary by subsidiary.
- Purchases, sales and multi-currency payments
- Drying and moisture losses from warehouse to shipment
- Container and bill-of-lading reconciliation
- Daily business-health reporting and forecasts
Backend and data pipelines for athlete monitoring
APIs, data pipelines and integrations with customer systems and reporting workflows for an athlete-monitoring product.
Heart-rate band data into live dashboards
Bringing BLE heart-rate band data into live dashboards and reports, built for the privacy rules that apply to children's data.
Client names are withheld. Most of our work is under NDA, and we're happy to discuss details on a call.
How we work
Clear steps, clear prices.
Each step ends with a decision. If you already have a validated brief, we can go straight to a proposal.
Fit Call
Free
20 minutes
What's live, what needs to change, and who owns the decision.
Decision session
$950
75 minutes
A focused review of one integration or backend question, with a written decision memo.
Technical discovery
$3,000–$5,000
1–2 weeks
A system map, risk register and scoped backlog you can use with us or with your own team.
Integration delivery
$12,000–$30,000
per scoped workstream
Build against agreed acceptance criteria, with regular demos and change control.
Backend partnership
$6,000–$12,000
per month · 3-month initial term
Reserved capacity for maintenance, monitoring and new connectors as your customers ask for them.
Prices in USD, excluding third-party, cloud and licence costs. A firm quote follows a Fit Call or discovery. Every paid step stands on its own: you keep the memo or discovery output even if delivery doesn't follow.
Integration readiness checklist
Five questions to answer before you request a build estimate.
Most integration projects slip because of access, definitions and ownership, not code. Partial answers are fine for a Fit Call.
- AccessWhich systems and safe test materials are available?
- DefinitionsAre field meanings, units and identities agreed?
- OwnershipWho can resolve each external dependency?
- AcceptanceWhich behaviours will make the release acceptable?
- SupportWho investigates exceptions after handover?
About
Founder-led, since 2015.
Vitymobi grew out of MobiProbe, a monitoring and analytics platform built on a simple thesis: measure everything. Since then we've built and run backends, integrations and data pipelines for platforms in the US, Europe and beyond.
You work directly with the founder and the engineers who build your system. Vitymobi Systems Limited is registered in Masdar City, Abu Dhabi.
2015
Building production backends
50+
CRM integrations delivered on one platform
US & EU
Clients in regulated environments: HIPAA, PCI DSS, FERPA, COPPA, data residency
6
Companies being brought onto one operations and finance system
FAQ
Common questions.
Short answers to what platform teams usually ask before a Fit Call.
- What does Vitymobi Systems do?
- Vitymobi Systems builds API integrations, backends and data systems for established software platforms. We build, launch and maintain the integrations a platform's customers ask for, such as CRM, ERP, finance, partner and device integrations, along with the data pipelines and backend work around them.
- Who is Vitymobi Systems for?
- Companies with a live product, real users and paying customers that need integrations or backend work delivered faster than their core team can manage. We don't build new marketing websites, generic mobile apps or idea-stage products.
- How much does an API integration cost?
- A scoped integration or backend workstream is typically $12,000–$30,000. Before that, a 75-minute decision session costs $950 and a 1–2 week technical discovery costs $3,000–$5,000. Ongoing maintenance and new connectors are available as a backend partnership at $6,000–$12,000 per month. All prices are in USD, and a firm quote follows a Fit Call or discovery.
- How do we start working together?
- Book a free 20-minute Backend Fit Call. We cover what's live today, what needs to change and who owns the decision. You leave knowing the right next step: a decision session, discovery, a proposal or no further step.
- Do you build CRM integrations?
- Yes. We designed the backend for a live chat and lead-generation platform with more than 50 CRM integrations, including the gateway that ingests chat webhooks and reconciles conversations and leads across systems.
- Can you work with sensitive or regulated data?
- Yes. We have built backends for US and European clients where HIPAA, PCI DSS, FERPA, COPPA and data-residency requirements shape the architecture. We never ask for credentials or sensitive data on an introductory call.
- Do you replace our in-house engineering team?
- No. We work alongside it. Every engagement starts with a clear split of responsibility, so your team stays on the core product while we own the integration and backend work we agree on.
- What happens after an integration goes live?
- Integrations need ongoing care because third-party APIs change. Through a backend partnership we monitor and reconcile every exchange, fix failures and add new connectors as your customers ask for them, with a named owner for each exception.
- Where is Vitymobi Systems based?
- Vitymobi Systems Limited is registered in Masdar City, Abu Dhabi, UAE. Our team has built production backends since 2015 and works with clients in the US, Europe and beyond. Fit Calls are scheduled to suit UK and European afternoons and US East Coast mornings.
Have a live platform with an integration or backend bottleneck?
Book a 20-minute Backend Fit Call. We'll clarify the problem, the fit and the next useful step. Please don't share credentials or sensitive data on the call.